A Virtual Chief Information Officer (vCIO) is a person who acts as your business's CIO as a 3rd party rather than an in-house employee.
Your internal IT team or MSP may be more focused on "break-fix" and reactive IT, rather than taking a holistic view of the overall strategy of the organisation in accordance with the businesses broader objectives and budgets.
Key areas Grok Consulting can assist your business are:
Providing assistance qualifying which 3rd party vendors to use and asking the right questions with regard to how they plan to support your infrastructure
Setting a roadmap for improving services and security within your business
Validating budgets, IT and security expenditure and contract review.
Technical oversight and conflict resolution for multi-vendor 3rd party projects.
Current process review and process enhancement